Profile

ADT is one of Canada’s leading outsourcing companies in the CRM space providing a high-quality, cost-effective solution to Global companies. We provide a complete blend of CRM services – debt collections, customer service, order taking, technical support, surveys and outbound customer acquisition.


ADT, represents the Group’s strategic interest in being a leader in the CRM space.

Founded in 1999, ADT has developed a 2,000 FTE capability delivery center in Canada.

ADT is built on four key strengths :

  • Robust infrastructure with a high degree of redundancy
  • Experienced people
  • Strong domain knowledge, and
  • State-of-the-art technology

 

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